FAQ
FREQUENTLY ASKED QUESTIONS
Members receive discounted prices on all items, and every order includes our complimentary 30 days trial and return policy.
Tailored service From picking out products to requesting quotes, creating your ideal space has never been this straightforward.
Get priority access to the latest styles, new product launches, fabrics, and collections from our Wood team.
We prioritize the longevity and durability of our products, ensuring they become cherished family heirlooms. Rest assured, we stand firmly behind their performance, and if any issues arise, we are committed to resolving them promptly.
Our trade services cater to interior designers, interior decorators, architects, purchasing firms, real estate developers and individuals working in the home and interiors industry.
Simply submit your application here. Please provide a link to your website, business tax, and resale tax certificate of your company. You can expect to hear back from us within 48 hours with your approval and discount advantages.
Once we approve your membership, you will receive a membership code for use during the checkout. If you require any help with your order, please contact us via email or via our chat button.
We prioritize every aspect of our operations, from furniture design and packaging, team members and customer service. Attention to detail
is our primary goal, and our aim is to simplify processes and create a positive experience for all.